Update 28th November 2020
Despite our couriers best endeavours, some areas of the country continue to experience varying levels of delivery disruption. This is due to the effects of Coronavirus-related absences and necessary social distancing measures, such as reducing the number of people together in shared spaces and vehicles. We're sorry for any inconvenience. Our couriers are working hard to keep any delays to a minimum, while keeping their people and our customers safe.
While we appreciate that you want your purchases as quickly as possible, some picking and packing may take a little longer than usual and more importantly, please note that Royal Mail and courier services will be under a lot of pressure, due to increased online shopping as much as COVID related issues. so once again there will be delivery delays. Your patience is very much appreciated, thank you. In most cases delays have been kept to an additional 2/3 working days. But there are delays please take this into account.
Our goal is to offer you the best delivery options, no matter where you live.
Depending on what you order we use different carries, in your tracking email it will say who we have used. For ease you can track through the email you received, otherwise please click on the relevant link below.
The time frame for order delivery is divided into two parts:
Processing time: Processing time is not included in delivery. Though we try our best to process all orders within 48 hours, it can sometimes take up to 5 days during busy times.
After placing your order, an email will be sent to you and your order will be processed (this includes, picking, checking, packing, and delivery). Following processing a tracking number will be sent to you via email once our courier has updated the tracking code.
Delivery time: This refers to the time it takes for items to be delivered from our warehouse to the destination.
Free delivery within the UK our aim is for your order to reach you within 10 working days once your order has been dispatched. Most orders are delivered a lot quicker once dispatched however it can take nearer the 10 days if you have ordered a custom item.
Delivery to France, Germany, Spain, Republic of Ireland and the USA starts from €3/$4
Outside of the above countries worldwide delivery - Price will be automatically calculated at checkout.
Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure delivery delays will be kept to a minimum.