Delivery Policy


Our goal is to offer you the best delivery options, no matter where you live.

Depending on what you order we use different carries, in your tracking email it will say who we have used. For ease you can track through the email you received, otherwise please click on the relevant link below.

ROYAL MAIL
HERMES
DPD
DHL


The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are sent from the warehouse to dispatch within 48 hours after the order is placed. 

Delivery time: This refers to the time it takes for items to be delivered from our warehouse to the destination.

Free delivery within the UK our aim is for your order to reach you within 10 working days once your order has been dispatched.

Delivery to France and German, USA, Australia and Canada costs £3-£5.

Outside of the above countries worldwide delivery - Price will be automatically calculated at checkout.

Our warehouse operates on Monday - Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Update 17th August 2020

We have worked hard over the past few months to ensure delivery times were consistent during COVID-19. We are pleased that COVID-19 is now having minimal impact we are currently operating at 98.4% in the delivery timeframe, and 100% within 2 additional days. If we expect a slight delay with your order we will do our best to keep you informed.

 


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